Frequently Asked Questions

How long does shipping take?

Orders ship within 1–2 business days and typically arrive within 1–3 weeks. You'll get a tracking number by email.

What is it made of?

Durable, reusable skincare tools built to last — most are freezer-safe for an extra cooling boost. Check each product page for specific materials.

How often should I use it?

Daily, morning or night. 30–60 seconds per session is all you need for most tools.

Does it really work?

Cold therapy is a long-standing skincare practice. It can temporarily help skin look tighter, reduce the look of puffiness, and leave you looking refreshed.

What's your return policy?

14-day returns. If you're not glowing, contact us and we'll make it right.